Downtown Transit Center
Waukesha Metro Transit operates from the Downtown Transit Center, located at 212 E. St. Paul Ave.
The Downtown Transit Center includes several new passenger amenities such as an indoor waiting area and public restrooms. In addition, each bus route has its own bus bay making it easier for you to find the route you want. The bus route will arrive and departure from its assigned bay each trip. Please click here to see what route is assigned to which bay.
The Lobby Hours for the Transit Center are: |
Monday-Friday 5:30 am to 9:30 pm |
Saturday 8:15 am to 10:15 pm |
Sunday 9:15 am to 7:15 pm |
Each bus bay also has an electronic signs that display when the next bus will arrive in real time. Routes 1-9 and 15 as well as the Wisconsin Coach Lines Route 901 operate from the Downtown Transit Center. For further assistance, call the Metro Customer Information Line at (262) 524-3636 or e-mail us.
Customer Service
All in person customer activities with Waukesha Metro Transit occur at the Customer Service Window at the Transit Center. These activities include: - Obtaining or renewing a Reduced Fare or Metrolift ID
- Lost and Found
- Obtaining information about Metro's services in person
Passes and tickets are sold at the Customer Service Window. The hours for the Customer Service Window will be 8 am - 5 pm Monday - Friday.
In addition, employment applications for Metro are to be filled out at the Transit Center.
