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Riding Information
To make riding Waukesha Metro Transit
as convenient as possible for everyone, please review the
following Rider Information.
Pre-Boarding
the Bus
Please wait by the blue
"Metro" bus stop sign* to board the bus. This
will make the driver aware that you are planning to board
the bus. It is highly recommended that you arrive at
the bus stop five minutes before the bus's scheduled arrival
so that boarding is as convenient as possible.
*Some of our bus stop signs have the number(s) and name(s) of the route(s)
they are on. This will help you determine if you are
at the correct stop for the bus route you want. In the
future, we will be adding more of these signs for your convenience.
Knowing
Which Bus To Board
Some bus stops are on more than one
route and all the buses meet at the Transit Center.
So how then can you tell which bus is the one you want?
You can be sure that you are on the right bus by checking
the destination signs that indicate which route the bus is
and its destination. One sign is located on the front
of the bus above the windshield and the other is located just
to the left of the front door at the top of the window.
The sign will scroll two different messages. The first
is the Route Number and Name (see left column of the table
below) and t he
second message is the Route Number and Destination (see right
column of the table) as seen below :
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Route # Route Name
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Route #
Destination
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In addition, electronic signs at each bus bay at the Transit
Center will indicate which bus operates from that bay. For
a map of the bus bays, please click on bus
bay assignments.
Boarding
the Bus
Exact change is required
on all Waukesha Metro Transit routes. Please have your
fare/ticket/pass ready before you board the bus. If
you have a Metro Reduced Fare Card (for elderly and disabled
riders), please have the card and your fare ready when boarding.
Please do not board the bus until all passengers
leaving the bus have exited. Then board the bus at the front
door and pay your fare. If you are paying a cash fare
or by ticket, simply put your fare in the farebox. Our
fareboxes accept $1 bills for your convenience. If you
have a pass, show the driver your pass. If you need
a transfer
to another route or to a Wisconsin Coach Lines or Milwaukee
County Transit System route, please ask for one from the driver
after paying your fare. Then take a seat.
The seats at the front of the bus are reserved for elderly
and disabled riders so please observe this rule when finding
a seat.
For boarding and exiting information for wheelchair
passengers riding fixed routes, please click on Instructions
for Wheelchair Riders.
Riding the Bus
Be aware of where the bus is on the route so that you do
not miss your destination. Please pay close attention
to the driver's announcements and follow any instructions
he or she may give you. Also, always follow Metro's
Rules of the Road at all times. To alert
the driver that you would like to get off at the next bus
stop, pull the cord on the wall above your seat. Wait
until the bus comes to a complete stop and depart from the
door that is nearest to you.
Special
Service at Night
Passengers riding the bus at
night after 7 p.m. can request a stop almost anywhere along
the route. You do not have to get off the bus at a bus
stop. Just inform the driver where you would like to
be dropped off. You still have to get on the bus at
a posted stop.
Always ask the Driver
If you have any questions (i.e.
where to get off the bus, etc.) while riding, please ask the
driver. They will be happy to assist you.
Back to How To Ride Guide
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